How it works

From first click to final lesson

Every step is designed to protect both parents and providers — from matching to milestone approval.

  1. 01

    Tell us what you need

    Fill in a short intake form — subject, level, schedule, location, and budget. It takes under 2 minutes.

  2. 02

    Get matched with verified providers

    Gotong surfaces vetted tutors and providers who match your requirements. Every provider is KYC-verified. MOE-registered tutors display their credentials.

  3. 03

    Review proposals and agree terms

    Shortlisted providers submit proposals with milestones and pricing. You review, negotiate if needed, and accept when ready.

  4. 04

    Pay securely into escrow

    Once you accept a proposal, funds are held by Stripe Connect (SG marketplace) — not by Gotong. Your money stays protected until you approve the work.

  5. 05

    Approve milestones, release payment

    The provider completes each milestone and submits for review. You approve, funds are released. If something's wrong, open a dispute — we'll mediate.

  6. 06

    Leave a review

    After the final milestone, both sides leave reviews. Ratings build the trust layer that helps every parent and provider make better decisions.

Ready to find your tutor?

Tell us what you need and we'll match you with verified providers in Singapore.