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How it works

From first click to first session

Every step is designed to protect both you and the pros you hire — from matching to milestone approval.

  1. 01

    Tell us what you need

    Fill in a short intake form — what you need, when, where, and your budget. It takes under 2 minutes.

  2. 02

    Get matched with verified providers

    Gotong surfaces vetted providers who match your requirements. Every provider is Identity Verified. Licensed professionals display their credentials on their profile.

  3. 03

    Review quotes and agree terms

    Shortlisted providers send quotes with milestones and pricing. You review, negotiate if needed, and accept when ready.

  4. 04

    Pay securely — your funds are protected

    Once you accept a quote, funds are held securely by our licensed payment partner — not by Gotong. Your money stays protected until you approve the work.

  5. 05

    Approve milestones, release payment

    The provider completes each milestone and submits for review. You approve, funds are released. If something's wrong, open a dispute — we'll mediate.

  6. 06

    Leave a review

    After the final milestone, both sides leave reviews. Ratings build the trust layer that helps every parent and provider make better decisions.

Ready to find your provider?

Tell us what you need and we'll match you with verified providers in Singapore.